Shipping Information

IMPORTANT SHIPPING UPDATES

Updated January 5, 2022

*Express shipping is currently unavailable for the USA, Alaska, and Hawaii, due to flight cancellations across the country, caused by an increase in COVID cases impacting carrier hubs and airline partners. Major winter storms have also contributed to delays and flight cancellations. We are working closely with our carriers to monitor the situation, and plan to begin shipping Express orders asap!

**Currently, orders shipped to the East Coast may be impacted by weather, please allow for additional days in transit.

Our delivery partners have experienced unprecedented volumes throughout the past year due to global supply chain delays, and continue to make every effort to ensure safe & fast delivery whilst adhering to COVID-safe guidelines. The message this year from all carriers is clear - PLACE YOUR ORDERS EARLY!

Check back here for the latest shipping updates from Princess Polly! For more information on updates directly from carriers, please check their website.

Our delivery partners have experienced unprecedented volumes throughout 2021 and continue to make every effort to ensure safe & fast delivery whilst adhering to COVID-safe guidelines and navigate global supply chain delays. The message this year from all carriers is clear - PLACE YOUR ORDERS EARLY!

Same day dispatch may be delayed due to high order volumes during holidays. Our team will continue to work swiftly to ensure all orders placed before 2pm PT (domestic) & 1pm PT (international) are shipped ASAP! Please note, delivery for the holiday is not guaranteed between Dec 18 - Jan 1.

Holiday shipping cut-off dates for 2021 - Please see our list of holiday shipping deadlines for USPS, DHL, FedEx HERE!

For more information on deadlines, check the carrier’s website.

APPLIES TO 48 CONTIGUOUS STATES.

SHIPPING OPTION GET YOUR ORDER ORDERS OVER $50 USD ORDERS UNDER $50 USD IMPORTANT INFO

USPS

3-4 Days

FREE

$6.99 USD

Our 3-4 day shipping service arrives after 3 business days for west coast delivery, and 4 business days for east coast delivery. This includes an extra delivery day during COVID-19.

This option is available for Puerto Rico

Fedex 2-day shipping

(currently unavailable)

2 Days

$7.99 USD

$14.99 USD

The 2-Day shipping option is a FedEx 2 business day service. Please allow an extra day due to Covid. Fedex overnight shipping

Fedex overnight shipping

(currently unavailable)

Next Day

$14.99 USD

$19.99 USD

The Overnight shipping option is a FedEx overnight / next business day service if you order before 2PM PST. Please allow an extra day due to Covid.

USPS

GET YOUR ORDER:

3-4 Days

ORDERS OVER $50 USD:

FREE

ORDERS UNDER $50 USD:

$6.99 USD

IMPORTANT INFO:

Our 3-4 day shipping service arrives after 3 business days for west coast delivery, and 4 business days for east coast delivery. This includes an extra delivery day during COVID-19.

This option is available for Puerto Rico

Fedex 2-day shipping

(currently unavailable)

GET YOUR ORDER:

2 Days

ORDERS OVER $50 USD:

$7.99 USD

ORDERS UNDER $50 USD:

$14.99 USD

IMPORTANT INFO:

The 2-Day shipping option is a FedEx 2 business day service. Please allow an extra day due to Covid. Fedex overnight shipping

Fedex overnight shipping

(currently unavailable)

GET YOUR ORDER:

Next Day

ORDERS OVER $50 USD:

$14.99 USD

ORDERS UNDER $50 USD:

$19.99 USD

IMPORTANT INFO:

The Overnight shipping option is a FedEx overnight / next business day service if you order before 2PM PST. Please allow an extra day due to Covid.

SHIPPING OPTION GET YOUR ORDER ORDERS OVER $50 USD ORDERS UNDER $50 USD IMPORTANT INFO

STANDARD SHIPPING

3-6 Days

FREE

$6.99 USD

We ship from Los Angeles, CA.

2-DAY SHIPPING

(currently unavailable)

2 Days

$10.00 USD

$10.00 USD

Please allow for a potential extra day due to Covid.

STANDARD SHIPPING

GET YOUR ORDER:

3-6 Days

ORDERS OVER $50 USD:

FREE

ORDERS UNDER $50 USD:

$6.99 USD

IMPORTANT INFO:

We ship from Los Angeles, CA.

2-DAY SHIPPING

(currently unavailable)

GET YOUR ORDER:

2 Days

ORDERS OVER $50 USD:

$10.00 USD

ORDERS UNDER $50 USD:

$10.00 USD

IMPORTANT INFO:

Please allow for a potential extra day due to Covid.

SHIPPING OPTION GET YOUR ORDER ORDERS OVER $70 CAD ($50 USD) ORDERS UNDER $70 CAD ($50 USD) IMPORTANT INFO

STANDARD SHIPPING

3-5 Days

FREE

$6.99 USD

Duties/GST/Taxes PAID AT CHECKOUT

Once your order is placed, we are not able to update shipping addresses on international orders.

Duties/GST/Taxes are NON REFUNDABLE once your parcel has shipped

EXPRESS SHIPPING

1-2 Days

$10.00 USD

$10.00 USD

Please allow for a potential extra day due to Covid.

Duties/GST/Taxes are NON REFUNDABLE once your parcel has shipped

STANDARD SHIPPING

GET YOUR ORDER:

3-5 Days

ORDERS OVER $70 CAD ($50 USD):

FREE

ORDERS UNDER $70 CAD ($50 USD):

$6.99 USD

IMPORTANT INFO:

Duties/GST/Taxes PAID AT CHECKOUT

Once your order is placed, we are not able to update shipping addresses on international orders.

Duties/GST/Taxes are NON REFUNDABLE once your parcel has shipped

EXPRESS SHIPPING

GET YOUR ORDER:

1-2 Days

ORDERS OVER $70 CAD ($50 USD):

$10.00 USD

ORDERS UNDER $70 CAD ($50 USD):

$10.00 USD

IMPORTANT INFO:

Please allow for a potential extra day due to Covid.

Duties/GST/Taxes are NON REFUNDABLE once your parcel has shipped

SHIPPING OPTION GET YOUR ORDER ORDERS OVER £40 GBP ($50 USD) ORDERS UNDER £40 GBP ($50 USD) IMPORTANT INFO

EXPRESS SHIPPING

2-4 Days

FREE

$7.99 USD

*20% VAT paid at checkout / No extra duties to pay upon entry!

Orders over £135 GBP incur Duties payable at checkout

Duties/GST/Taxes is NON REFUNDABLE once your parcel has shipped

EXPRESS SHIPPING

GET YOUR ORDER:

2-4 Days

ORDERS OVER £40 GBP ($50 USD):

FREE

ORDERS UNDER £40 GBP ($50 USD):

$7.99 USD

IMPORTANT INFO:

*20% VAT paid at checkout / No extra duties to pay upon entry!

Orders over £135 GBP incur Duties payable at checkout

Duties/GST/Taxes is NON REFUNDABLE once your parcel has shipped

APPLIES TO BELGIUM, DENMARK, FINLAND, FRANCE, GERMANY, IRELAND, ITALY, NETHERLANDS, SPAIN, AND SWEDEN.

SHIPPING OPTION GET YOUR ORDER ORDERS OVER €50 EUR ($50 USD) ORDERS UNDER €50 EUR ($50 USD) IMPORTANT INFO

STANDARD SHIPPING

4-6 Days

FREE

$10.00 USD

Duties/GST/Taxes paid at checkout*

Duties/GST/Taxes are NON REFUNDABLE once your parcel has shipped

*Switzerland requires that Duties & Taxes are paid upon entry, not at checkout

EXPRESS SHIPPING

2-3 Days

$12.00 USD

$12.00 USD

Duties/GST/Taxes paid at checkout*

Duties/GST/Taxes are NON REFUNDABLE once your parcel has shipped

*Switzerland requires that Duties & Taxes are paid upon entry, not at checkout

STANDARD SHIPPING

GET YOUR ORDER:

4-6 Days

ORDERS OVER €50 EUR ($50 USD):

FREE

ORDERS UNDER €50 EUR ($50 USD):

$10.00 USD

IMPORTANT INFO:

Duties/GST/Taxes paid at checkout*

Duties/GST/Taxes are NON REFUNDABLE once your parcel has shipped

*Switzerland requires that Duties & Taxes are paid upon entry, not at checkout

EXPRESS SHIPPING

GET YOUR ORDER:

2-3 Days

ORDERS OVER €50 EUR ($50 USD):

$12.00 USD

ORDERS UNDER €50 EUR ($50 USD):

$12.00 USD

IMPORTANT INFO:

Duties/GST/Taxes paid at checkout*

Duties/GST/Taxes are NON REFUNDABLE once your parcel has shipped

*Switzerland requires that Duties & Taxes are paid upon entry, not at checkout

OUR SHIPPING IS FASTER ON OUR AU SITE! WE RECOMMEND SHOPPING THERE FOR A MORE PERSONALIZED EXPERIENCE.

SHIPPING OPTION GET YOUR ORDER ORDERS OVER $50 USD ORDERS UNDER $50 USD IMPORTANT INFO

STANDARD SHIPPING

4-6 Days

$10.00 USD

$10.00 USD

Duties/GST/Taxes paid at checkout, nothing extra to pay at customs

Duties/GST/Taxes are NON REFUNDABLE once your parcel has shipped

EXPRESS SHIPPING

2-3 Days

$15.00 USD

$15.00 USD

Duties/GST/Taxes paid at checkout, nothing extra to pay at customs

Duties/GST/Taxes are NON REFUNDABLE once your parcel has shipped

STANDARD SHIPPING

GET YOUR ORDER:

4-6 Days

ORDERS OVER $50 USD:

$10.00 USD

ORDERS UNDER $50 USD:

$10.00 USD

IMPORTANT INFO:

Duties/GST/Taxes paid at checkout, nothing extra to pay at customs

Duties/GST/Taxes are NON REFUNDABLE once your parcel has shipped

EXPRESS SHIPPING

GET YOUR ORDER:

2-3 Days

ORDERS OVER $50 USD:

$15.00 USD

ORDERS UNDER $50 USD:

$15.00 USD

IMPORTANT INFO:

Duties/GST/Taxes paid at checkout, nothing extra to pay at customs

Duties/GST/Taxes are NON REFUNDABLE once your parcel has shipped

APPLIES TO CHINA, HONG KONG, JAPAN, SINGAPORE, AND SOUTH KOREA. OUR SHIPPING IS FASTER ON OUR AU SITE! WE RECOMMEND SHOPPING THERE FOR A MORE PERSONALIZED EXPERIENCE.

SHIPPING OPTION GET YOUR ORDER ORDERS OVER $50 USD ORDERS UNDER $50 USD IMPORTANT INFO

STANDARD SHIPPING

4-6 Days

$10.00 USD

$10.00 USD

--

EXPRESS SHIPPING

2-3 Days

$15.00 USD

$15.00 USD

--

STANDARD SHIPPING

GET YOUR ORDER:

4-6 Days

ORDERS OVER $50 USD:

$10.00 USD

ORDERS UNDER $50 USD:

$10.00 USD

IMPORTANT INFO:

--

EXPRESS SHIPPING

GET YOUR ORDER:

2-3 Days

ORDERS OVER $50 USD:

$15.00 USD

ORDERS UNDER $50 USD:

$15.00 USD

IMPORTANT INFO:

--

SHIPPING OPTION GET YOUR ORDER ORDERS OVER $50 USD ORDERS UNDER $50 USD DISPATCH TIME

STANDARD SHIPPING

5-12 Days

$14.95 USD

$14.95 USD

We ship from Los Angeles, CA.

We aim to have all orders shipped the same business day if placed before 2PM (Pacific Time/California). Orders placed Friday after 2PM PST will be shipped the next business day.

*THE ABOVE IS SUBJECT TO CHANGE DURING PEAK HOLIDAY TIMES

EXPRESS SHIPPING

3-4 Days

$24.95 USD

$24.95 USD

We ship from Los Angeles, CA.

We aim to have all orders shipped the same business day if placed before 2PM (Pacific Time/California). Orders placed Friday after 2PM PST will be shipped the next business day.

*THE ABOVE IS SUBJECT TO CHANGE DURING PEAK HOLIDAY TIMES

STANDARD SHIPPING

GET YOUR ORDER:

5-12 Days

ORDERS OVER $50 USD:

$14.95 USD

ORDERS UNDER $50 USD:

$14.95 USD

DISPATCH TIME:

We ship from Los Angeles, CA.

We aim to have all orders shipped the same business day if placed before 2PM (Pacific Time/California). Orders placed Friday after 2PM PST will be shipped the next business day.

*THE ABOVE IS SUBJECT TO CHANGE DURING PEAK HOLIDAY TIMES

EXPRESS SHIPPING

GET YOUR ORDER:

3-4 Days

ORDERS OVER $50 USD:

$24.95 USD

ORDERS UNDER $50 USD:

$24.95 USD

DISPATCH TIME:

We ship from Los Angeles, CA.

We aim to have all orders shipped the same business day if placed before 2PM (Pacific Time/California). Orders placed Friday after 2PM PST will be shipped the next business day.

*THE ABOVE IS SUBJECT TO CHANGE DURING PEAK HOLIDAY TIMES

More questions? Check out our shipping FAQs here!